MTN — Telecoms

How to apply for MTN jobs in South Africa

MTN advertises every legitimate job on the Y'ello Family portal. Here's the step-by-step from registration to offer — and the WhatsApp scams to ignore along the way.

Updated 17 May 2026 ·By GoCareers
View MTN vacancies
Group vacancies
group.mtn.com/vacancies
SA youth portal
mtn.co.za/skillsbox
HQ
Fairland, Johannesburg
Applications
Online only
Cost
Free
Fraud line
083 123 HELP / fraudhelp@mtn.com

Who MTN hires

  • Graduate Programme: aged 20–27, ~70% academic average, 1st-class or upper-second degree
  • Bursary: SA citizen, matric, accepted/registered at an SA tertiary institution, strong academics, financial need
  • Learnerships: SA citizen aged 18–35, matric, computer literate, fluent English, currently unemployed
  • ICT internships: SA citizen 18–35 in Gauteng, completed NQF Level 5+ qualification
  • Call centre: matric, ~1 year contact centre experience preferred, computer literacy, clear English
  • Retail: matric, sales experience preferred, valid SA work permit
  • Permanent technical: relevant degree plus role-specific experience

What you'll need

  • Certified SA ID (or passport plus work permit)
  • Updated CV in chronological format with contactable references
  • Certified matric certificate
  • Certified tertiary qualifications and full academic transcripts
  • Proof of registration or acceptance letter (bursary/internship)
  • Driver's licence if the role requires one
  • Portfolio or certifications for technical roles (CCNA, AWS, Microsoft etc.)
  • Motivational letter for bursary applications

Step by step

  1. Open the right MTN portal

    Two entry points: group.mtn.com/vacancies for group-wide, executive and graduate roles, and mtn.co.za/skillsbox for SA learnerships and youth programmes.
    Tip: <code>mtn.com/careers</code> returns a 404 — don't waste time looking for it. The Y'ello Family page is the correct landing.

  2. Click into the Oracle Recruiting Cloud

    Both portals push you into MTN's Oracle Recruiting Cloud (ORC) at ehle.fa.em2.oraclecloud.com. Use the filters — Country = South Africa, Category, Posting Date — to narrow the listings.

  3. Open a requisition and check the closing date

    Vacancies are typically open for 10 working days; re-advertised roles for 5. Submit before the cut-off — late applications are auto-rejected.

  4. Create your candidate account

    Click Apply, then Create Account. Verify your email and complete the candidate profile (personal details, work history, education, skills, language).

  5. Upload your CV and answer screening questions

    PDF preferred, under 5MB. The parser will populate fields — review for accuracy. Answer requisition-specific questions (citizenship, work permit, notice period, salary expectation).

  6. Submit and join the Talent Community

    You'll get an auto-acknowledgement. If no current vacancy matches, opt into the Talent Community for alerts — most permanent recruitment draws from there.
    Tip: Shortlisted candidates are typically contacted within 2 weeks of the vacancy closing. End-to-end average is around 42 days.

MTN Global Graduate Development Programme

The flagship MTN graduate scheme, branded variously as the Global Graduate Programme and "Y'ello Stars" by some opcos.

Eligibility: aged 20–27, 70% average minimum, 1st-class or upper-second degree, African resident with valid documents, fluent English.

Fields: not strictly limited but skews to engineering, ICT, data science, fintech, finance, marketing and business.

What you get: structured rotations across MTN business units, international exchanges across the 19-market footprint, mentorship from senior leaders, a laptop or tablet, medical aid, pension, performance bonus, and a competitive monthly salary. Graduates who complete the programme are placed into permanent roles.

Application window: opens late in the calendar year for the following year's intake. The 2026 cohort opened late 2025. Check the Y'ello Family page for the live SA-flagged requisition.

MTN Bursary

Administered through the MTN Foundation via SAIRR.

Eligibility: SA citizens, matric, accepted or registered at a public SA tertiary institution, strong academic record, financial need, with preference for previously disadvantaged students.

Focus fields (12): Accounting and Accounting Science, Internal Accounting, Business Risk Management, Human Resources, Marketing, Light Current Engineering, Computer Applications, Computer Engineering, Computer Science, Software Development, Information Systems, Technology.

Coverage: tuition, prescribed textbooks, accommodation, meals and a monthly allowance at accredited public institutions.

Deadline: 31 May annually.

Contact: MTNBursaries@mtn.co.za, fax 011 912 5127, or post to MTN Bursary Connection, c/o SAIRR, P.O. Box 32597, Braamfontein 2017.

MTN learnerships

12-month NQF-aligned learnerships covering Call Centre / Screener, IT, Sales, Marketing, HR, Customer Service and Accounting. Most are accredited under MICT SETA.

Eligibility: SA citizen, 18–35, matric, computer literate, fluent English, currently unemployed.

Stipends are paid monthly to cover travel and meals (learners arrange their own accommodation). Current MTN learnerships include the Bayobab Learnership 2026 based in Roodepoort.

Call centre roles — the most common entry point

Call centre agent is the most common entry into MTN for matriculants. Roles are primarily based at Fairland and Randburg with regional hubs.

Requirements: matric, about 1 year prior contact-centre experience, computer literacy and a polite phone manner.

Salaries are not officially published by MTN; third-party estimates range from R8,000 to R16,000 a month for agents, with senior agents and team leads earning more. Many permanent agents are former learnership graduates.

Spotting an MTN job scam

MTN is one of the most-impersonated brands in SA recruitment fraud. Known patterns:

  • WhatsApp "MTN recruiter" messages from Gmail/Yahoo-linked numbers offering instant jobs for a "registration", "uniform", "training" or "courier" fee, typically R150–R500 via e-wallet or instant EFT
  • Fake MTN appointment letters on near-identical letterhead sent as PDF after the fee is paid
  • Cloned websites on look-alike domains (mtn-careers.co.za, mtn-recruitment.com)
  • Fake Facebook groups, X accounts and Telegram channels posting "32 MTN vacancies, no experience needed"
  • Requests for your full ID number, banking details, eWallet PIN, or copies of bank cards before interview

How to verify:

  1. The URL must end at mtn.com, group.mtn.com, mtn.co.za or the official Oracle ORC tenant (ehle.fa.em2.oraclecloud.com)
  2. MTN never asks for payment at any stage
  3. Communication always comes from @mtn.com or @mtn.co.za — never Gmail/Yahoo/Outlook
  4. Cross-check the requisition number from the message against the live listing on group.mtn.com/vacancies/
  5. If unsure, phone +27 11 912 3000 and ask to be transferred to People & Culture

MTN contact details

Frequently asked questions

How do I apply for a job at MTN South Africa?
Go to group.mtn.com/vacancies or mtn.co.za/skillsbox, click through to the Oracle Recruiting Cloud, create a candidate account, complete your profile and apply to specific requisitions before their closing dates.
Is mtn.com/careers the right careers page?
No — that URL returns a 404. The canonical landing is the Y'ello Family page at mtn.com/join-our-yello-family-people-and-culture/, which links to group.mtn.com/vacancies.
How long does MTN take to respond after I apply?
Shortlisted candidates are typically contacted within 2 weeks of the vacancy closing. The full end-to-end process averages around 42 days.
What is the MTN bursary closing date?
The MTN bursary closes on 31 May every year. Applications go through MTNBursaries@mtn.co.za and the MTN Foundation administered by SAIRR.
Does MTN offer learnerships for matriculants?
Yes — MICT SETA-aligned 12-month learnerships in call centre, IT, sales, marketing, HR and accounting. Open to SA citizens aged 18–35 with matric and computer literacy.
Does MTN ask for a fee to apply for a job?
Never. Anyone asking for R150, R250, R500 or any other amount to "register", "process" or "secure" an MTN job is a scammer. MTN's recruitment is completely free.
Is the MTN Y'ello Stars graduate programme open for 2026?
The 2026 cohort applications opened late 2025. The next cycle (2027 intake) is expected to open late 2026. Check the Y'ello Family page and group.mtn.com/vacancies for the live SA-flagged requisition.
How do I report an MTN recruitment scam?
Dial 083 123 HELP (4357) free from an MTN number, or email fraudhelp@mtn.com. Also report to SAPS and the SABRIC fraud line.

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Last updated 17 May 2026. We review and refresh this guide regularly — if something here is out of date, let us know.