UCT — Student portals
UCT online portals: 2026 login guide
Every UCT student portal in one place — Self-Service (PeopleSoft), Amathuba (the new LMS that replaced Vula), Webmail, Library, UCT Mobile. With first-time login, MFA setup and password reset.
- Self-Service
- studentsonline.uct.ac.za
- LMS (2026)
- amathuba.uct.ac.za
- Password reset
- password.uct.ac.za
- Email format
- username@myuct.ac.za
- IT Helpdesk
- 021 650 4500
- Service portal
- uct.service-now.com/sp
Who uses UCT portals
- Current UCT undergraduate and postgraduate students
- Applicants who've been issued a UCT username
- Staff (use a different staff PeopleSoft instance)
- Alumni (limited access via UCT Library and alumni portal)
What you'll need to log in
- Your UCT username (format: 6 letters + 3 digits, e.g. ABCDEF001 — case-insensitive but lower preferred)
- Your UCT network password (set at password.uct.ac.za)
- Microsoft Authenticator app for MFA
- A current browser (Chrome, Firefox, Safari or Edge)
- For first-time users: the initial temporary password from your application letter
Step by step
-
Set your UCT password before arriving on campus
New students should set their password before they get to campus. Visit password.uct.ac.za with the temporary password from your application letter. Set a permanent 16-character password (upper, lower, number, symbol).Tip: Lost the letter? Email <a href='mailto:icts-helpdesk@uct.ac.za'>icts-helpdesk@uct.ac.za</a> with a certified copy of your ID/passport (certification ≤ 6 months old). -
Set up Microsoft Authenticator (MFA)
MFA is mandatory for Self-Service, Amathuba, Mobile and Outlook. Install Microsoft Authenticator on your phone, then enrol via your UCT account. -
Log into Student Self-Service
Go to studentsonline.uct.ac.za. Username = UCT student number (same as network username). Password = UCT network password. Approve the MFA prompt. -
Log into Amathuba (the LMS)
Go to amathuba.uct.ac.za. Sign in with UCT credentials — SSO handles authentication. Your enrolled modules appear on the dashboard. -
Access Webmail at outlook.com
Go to Outlook on the web with yourusername@myuct.ac.zaemail and UCT password. -
Install UCT Mobile for everyday tasks
Download UCT Mobile from the App Store or Google Play (search "University of Cape Town"). Sign in with UCT credentials. Use for timetables, fees, library, shuttle.Tip: UCT Mobile uses SSO + MFA — same login as the web portals.
Vula is decommissioned — Amathuba is the new LMS
As of 2026, UCT's official LMS is Amathuba (powered by D2L Brightspace) at amathuba.uct.ac.za.
Vula was supported only until 31 December 2025. The vula.uct.ac.za URL still resolves but is no longer the active platform — all current courses live on Amathuba.
All UCT student portals at a glance
| Portal | URL | Purpose |
|---|---|---|
| Student Self-Service (PeopleSoft) | studentsonline.uct.ac.za | Registration, fees, results, transcripts, financial aid |
| Amathuba (LMS) | amathuba.uct.ac.za | Course content, assignments, discussions |
| Vula (legacy) | vula.uct.ac.za | Decommissioned 31 Dec 2025 |
| UCT Webmail (Office 365) | Outlook.com | username@myuct.ac.za |
| UCT Libraries | lib.uct.ac.za | Catalogue, e-resources (via EZproxy) |
| Password Self-Service | password.uct.ac.za | Reset/manage UCT network password |
| UCT Mobile | uctmobile.uct.ac.za + iOS/Android apps | Timetables, results, fees, library, shuttle |
| eduroam Wi-Fi | Campus SSID | Secure campus wireless |
| ServiceNow (IT tickets) | uct.service-now.com/sp | Log IT support tickets |
What you can do on Student Self-Service
- Register for the year/semester (Enrolment tab)
- View course timetable
- View exam results and academic record
- View and pay fee statements
- Update personal details (address, contact, banking for refunds)
- Apply to graduate
- Request official academic transcripts
- Check financial aid status (NSFAS, bursaries, scholarships)
- Submit a Change of Curriculum — deadline Friday of Week 1 (Teaching Day 5)
UCT student number / username format
UCT usernames follow the format 6 letters + 3 digits (e.g. ABCDEF001), derived from your surname and initials. The same string is your student number, network username and email local-part (abcdef001@myuct.ac.za).
Older third-party guides reference an 8-digit numeric format — that's not the current ICTS standard. The alpha-numeric form is authoritative.
Password reset
- Self-service: password.uct.ac.za → "Forgot Password"
- With Microsoft Authenticator already configured → approve push
- Without app → receive OTP to registered mobile or alternate email, then set new password (min 16 chars, upper + lower + number + symbol, no reuse)
- In person: ICTS Front Office (Computer Science Building, Upper Campus) or ICTS-on-Main (Mowbray) with student card + ID
- Phone: 021 650 4500
Off-campus access to library e-resources
EZproxy handles most library database links — sign in with UCT credentials at the prompt. Direct entry via http://ezproxy.uct.ac.za/login?url= works for unwrapped links.
UCT VPN (Cisco Secure Client) is needed for restricted network shares and some research/admin systems — not for everyday library access. Set-up guide at icts.uct.ac.za under "Working remotely / VPN".
Self-Service, Amathuba, Outlook and UCT Mobile are internet-facing — no VPN required.
Common login issues
- Wrong username format — must be UCT username (e.g.
SMTJOH001), not email - Browser too old, third-party cookies blocked, or aggressive privacy extensions
- MFA not configured — required for all major services
- Caps Lock / pasted password with trailing space
- Account not yet activated — new students must set password at password.uct.ac.za first
- VPN interfering with SSO redirects on some networks
Contact — UCT ICTS Service Desk
- Phone: 021 650 4500
- Email: icts-helpdesk@uct.ac.za
- Hours: Mon–Fri 08:00–16:30 (Thu close 15:15)
- Walk-in: ICTS Front Office (Computer Science Building, Upper Campus) & ICTS-on-Main (7 Main Road, Mowbray, Room 1.15)
- Self-service tickets: uct.service-now.com/sp
- Student Systems Support (PeopleSoft): sss-helpdesk@uct.ac.za
- CILT (Amathuba): cilt-helpdesk@uct.ac.za / 021 650 5500