UP (Tuks) — Student portal

UP Student Portal 2026: my.up.ac.za and clickUP login

Master login guide for UP's student portals — UP Portal (my.up.ac.za) for admin, clickUP (Blackboard Ultra) for course content. With password reset, Tuks email setup and mobile access.

Updated 17 May 2026 ·By GoCareers
Open UP Student Portal
UP Portal
my.up.ac.za
LMS
clickup.up.ac.za (Blackboard Ultra)
Student # format
u + 8 digits (e.g. u23123456)
Tuks email
u[student#]@tuks.co.za
App fee (2026)
R300 SA / R750 international
IT Helpdesk
012 420 3051 / 012 420 3837

Who uses the UP portals

  • Current UP undergraduate and postgraduate students
  • Applicants who've been issued a student number (u + 8 digits)
  • International students authenticate using passport number plus PIN issued by Admissions
  • Returning students use existing UP network credentials

What you'll need

  • UP student number in format u + 8 digits (e.g. u23123456) — lowercase u, case-sensitive
  • UP password (initial password = SA ID number, or passport for international)
  • Current Chrome, Firefox or Edge browser
  • For Blackboard Learn App on mobile: download from App Store / Google Play

Step by step

  1. Open UP Portal at my.up.ac.za

    Go to up.ac.za and click My UP Login, or go directly to upnet.up.ac.za/portal.

  2. Enter your username

    Format: u + 8-digit student number (e.g. u23123456). The "u" must be lowercase — the system rejects U12345678.

  3. Enter your password

    First-time users: click New users, enter your student number, then use your SA ID number as the initial password (passport for international students). You'll be prompted to set up security questions and create a new password.

  4. Log into clickUP separately

    clickUP uses the same UP credentials. Direct route: go to clickup.up.ac.za, enter u12345678 and your UP password.
    Via UP Portal: log in, then click the clickUP tile.

  5. Set up Tuks Wi-Fi after password changes

    When you change your UP password, you must "forget" the TUKS Wi-Fi network on your devices and reconnect with the new password. This catches a lot of people out.

  6. Install Blackboard Learn App for mobile

    Download Blackboard Learn (recommended for clickUP Ultra courses) from the App Store or Google Play. Sign in with UP credentials. UP Portal itself is mobile-responsive in browser — no dedicated app for the admin portal.

UP portals at a glance

PortalURLPurpose
UP Portal (myTuks)my.up.ac.za / upnet.up.ac.za/portalRegistration, fees, results, timetable, personal info
clickUP (Blackboard)clickup.up.ac.zaLMS — course content, assignments, grades (Blackboard Ultra)
Tuks Library e-Resourceslibrary.up.ac.zaCatalogue, databases, e-journals (UP credentials)
Tuks Webmail (Office 365)u[student#]@tuks.co.zaGmail-hosted student email; Office 365 ProPlus free
UP Online Applicationup.ac.za/online-applicationApply for admission, upload docs, pay fee
SMAX (IT Service Portal)upsmax.up.ac.zaLog IT support tickets

What you can do on UP Portal

  • Apply for admission (links to Online Application)
  • View application status; accept or decline an offer
  • Register modules each year/semester
  • View academic results / progress
  • View fee/student account statements and proof of payment
  • View timetable and exam schedule
  • Access library record and e-resources (SSO)
  • Update personal info (cellphone, address, banking)
  • Access clickUP, Tuks email, parking, residence info

UP student number and email format

  • Student number: u + 8 digits, e.g. u23123456. The "u" is mandatory and lowercase
  • Allocated once an application is submitted
  • Email: u[student#]@tuks.co.za (Google Workspace)
  • Staff use a p prefix; library and SSO accept both

Forgot password

  • On the UP Portal or clickUP login page, click Lost (forgotten) password
  • Enter your username; verify with your security questions or via OTP
  • After resetting, "forget" the TUKS Wi-Fi network on your devices and reconnect with the new password
  • If self-service fails: IT Helpdesk 012 420 3837 (clickUP/student) or 012 420 3051 (general IT)

Application via UP Portal

UP accepts direct online applications (no CAO involvement) at up.ac.za/online-application. Steps:

  1. Create a profile (or use existing student number)
  2. Select programmes by faculty/preference
  3. Upload certified ID/passport and latest Grade 11/12 results (or NSC/equivalent)
  4. Indicate residence preference (accommodation form is part of the same application)
  5. Pay application fee
  6. Track via Application Status on UP Portal

UP application timing

  • Applications open: 1 April annually
  • Faculty of Veterinary Science: closes 31 May
  • All other faculties: close 30 June
  • Some programmes (Health Sciences, BSc Architecture) have earlier internal cut-offs — check faculty pages

UP application fee (2026)

  • R300 for SA and SADC applicants (non-refundable)
  • R750 for international (non-SADC) applicants
  • Fee waiver: households earning ≤ R150,000/year can apply for waiver during Step 12 of the online application (upload proof of income)

clickUP common issues

  • Browser compatibility: use latest Chrome, Firefox or Edge. Safari and Internet Explorer often break Ultra view
  • Cache/cookies: clear browser cache or try Incognito if pages hang
  • Case sensitivity: username must be lowercase u
  • Session timeout: Blackboard sessions expire after inactivity — re-login
  • Password sync: when you change your UP Portal password, clickUP updates automatically, but you must re-add Tuks Wi-Fi manually
  • Module not visible: you must be registered for that module before it appears

Mobile access

  • Blackboard Learn App (recommended for clickUP Ultra courses) and Blackboard App (original courses) — both work with UP credentials
  • UP Portal is mobile-responsive in browser; no dedicated UP app for the portal itself
  • Tuks Email via Gmail app (add Google account u…@tuks.co.za)
  • Office 365 apps (Outlook, Teams, OneDrive) — free for active students

Contact — UP IT Helpdesk

Frequently asked questions

What is the UP student portal URL?
my.up.ac.za, or go to up.ac.za and click My UP Login. The direct PeopleSoft URL is upnet.up.ac.za/portal.
How do I log into clickUP?
Go to clickup.up.ac.za, enter your username (u + student number, e.g. u23123456) and your UP password. The same credentials work as for UP Portal.
What is my UP password the first time?
Your SA ID number (or passport number for international students). You'll be prompted to change it and set security questions on first login.
How do I reset my UP password?
Click "Lost (forgotten) password" on the UP Portal or clickUP login page. Verify via security questions or OTP, then set a new password. Remember to update Tuks Wi-Fi on your devices afterwards.
What is the UP application fee for 2026?
R300 for SA and SADC applicants; R750 for international (non-SADC). Fee waivers available for households earning ≤ R150,000/year — upload proof of income during application.
When do UP applications close?
30 June for most faculties. Veterinary Science closes 31 May. Health Sciences and BSc Architecture have earlier internal cut-offs — check faculty pages.
How do I check my UP application status?
Log into UP Portal at my.up.ac.za and navigate to Application Status. Updates appear as the admissions office processes your application.
What is my Tuks email address?
u[studentnumber]@tuks.co.za (e.g. u23123456@tuks.co.za). It's Google Workspace-hosted; you can also access Office 365 ProPlus free as a student.
How do I access clickUP on mobile?
Download the Blackboard Learn App from the App Store or Google Play. Sign in with UP credentials. UP Portal itself works in mobile browser — no dedicated portal app.
Is clickUP the same as Blackboard?
Yes — clickUP is UP's branded Blackboard Learn deployment. UP runs Blackboard Ultra, the modern UI.
Why can't I log in after changing my UP password?
Most likely your Tuks Wi-Fi still has the old password cached. "Forget" the TUKS Wi-Fi network on your device, then reconnect with the new password.

Related guides

South African Universities 2026 — complete guide

All 26 public universities, APS, NSFAS and how to apply.

Wits Self-Service portal guide

Wits's admin portal — similar PeopleSoft system, different login.

UCT online portals

UCT's Student Self-Service + Amathuba LMS.

Last updated 17 May 2026. We review and refresh this guide regularly — if something here is out of date, let us know.