Matric & education
How to find your matric examination number
Where it appears on your certificate, what to do if you've lost it, and who to contact at every provincial education department — for DBE, IEB and SACAI candidates.
Quick answer
Your matric exam number is printed in the top-right corner of your matric certificate or Statement of Results. If you've lost both, contact your former school first — they keep candidate records and can retrieve the number from the LURITS database. If the school is closed or unhelpful, contact your Provincial Education Department (the province where you wrote, not where you live now).
What the matric examination number is
The matric exam number is a unique number assigned to every candidate writing the National Senior Certificate (NSC) or Senior Certificate. It's purely an administrative identifier — it has no birthday or province logic baked in.
Three exam bodies issue it depending on where you wrote:
- DBE (Department of Basic Education) — public schools, the vast majority of candidates
- IEB (Independent Examinations Board) — most private schools
- SACAI (South African Comprehensive Assessment Institute) — homeschoolers, distance/online learners, adult learners
All three are quality-assured by Umalusi, which issues the actual certificate.
What you need it for
- Checking results on the DBE website, official DBE app, MatricsMate app, SMS to 35658, or USSD *120*35658#
- University, TVET, and CAO applications
- NSFAS funding applications
- Applying for a re-mark or re-check at eservices.gov.za
- Replacing a lost or damaged matric certificate (R170 fee, valid to 31 March 2026)
- Employer background checks via SAQA or Umalusi verification agencies
Where to find it on documents you already have
Before you start phoning departments, check these documents — your number is almost certainly on one of them:
- Matric (NSC) certificate — printed top-right corner
- Statement of Results issued by your school or exam centre — clearly labelled "Examination Number"
- Exam timetable / statement of entry / admission card issued before exams
- Notification email from your school (subject usually "Examination Number Notification")
- School records — most schools store these in their LURITS / SA-SAMS database
- SMS confirmations from DBE if you registered for the SMS results service
- Umalusi verification letter if one was previously issued
Lost everything? Here's how to get it back
Follow these steps in order — each is faster than the next.
-
Contact your former school first
Schools keep candidate registers indefinitely on the LURITS/SA-SAMS database. They can usually retrieve your number within a day. Provide your ID number, full name, and the year you wrote.Tip: If you wrote at a high school you no longer live near, phone them anyway — they don't need to see you in person. -
Contact your Provincial Education Department
If your school can't help (or is closed), contact the PED in the province where you wrote, not where you live now. Phone numbers are below.Tip: Have your ID number, full name, date of birth, year you matriculated, and school name ready when you phone. -
Try the national DBE call centre
Call 0800 202 933 (free) or email callcentre@dbe.gov.za. For certification queries: certification@dbe.gov.za or 012 357 4511. -
For IEB or SACAI candidates
If you wrote with the Independent Examinations Board, contact IEB on +27 11 483 9700 or assess@ieb.co.za. SACAI candidates: certification@sacai.org.za.
Provincial Education Department contact details
| Province | Phone | Website |
|---|---|---|
| Eastern Cape | 040 608 4200 | eceducation.gov.za |
| Free State | 051 404 8000 | education.fs.gov.za |
| Gauteng | 0800 000 789 / WhatsApp 060 891 0361 | education.gpg.gov.za |
| KwaZulu-Natal | 0800 204 353 | kzneducation.gov.za |
| Limpopo | 015 290 7600 | edu.limpopo.gov.za |
| Mpumalanga | 0800 203 116 | mpeducation.mpg.gov.za |
| Northern Cape | 053 839 6500 | ncdoe.gov.za |
| North West | 018 388 3600 | nwpg.gov.za/education |
| Western Cape | 021 467 2000 | wcedonline.westerncape.gov.za |
What to provide when you request your number
Whether you're calling your school or a PED, have all of this ready before you pick up the phone:
- Full names and surname (exactly as registered for matric)
- 13-digit South African ID number (or passport number)
- Date of birth
- Year you wrote matric
- Name and town of the school / exam centre
- Province where you wrote
- Certified copy of ID (if requested)
- An affidavit (usually only needed for certificate re-issues)
- Your contact email and phone for the response
Common scenarios
- I wrote in 2024 and need it for university
- Your school is the fastest route — phone the admin office, they'll reprint your Statement of Results that day.
- I wrote years ago and lost everything
- Contact the PED in the province where you wrote. Older archives can take 2–6 weeks. For pre-1992 results, route through DBE Certification Services.
- My school has closed
- Skip the school and go to the PED. They take custody of closed-school records via the district office. Reference the school name and EMIS number if known.
- I wrote in a different province from where I live now
- Contact the PED of the writing province — exam records are stored regionally.
- Adult learner / Second Chance Matric
- Same DBE process; you may also need to contact your AET or PALC centre.
My exam number doesn't work on the results checker
If you've found your number but it returns no results on the DBE checker, the cause is usually one of these:
- Typo — re-check; the number is 13 digits, no spaces
- Results withheld — for irregularities, outstanding fees, or pending investigation. Enquire at the school first, then the district office.
- Incomplete results / absent — appears as "Outstanding" rather than a mark
- Re-mark or re-check pending — applications open 13 Jan 2026 and close 27 Jan 2026 via eservices.gov.za
- You wrote with IEB or SACAI — these results don't appear on the DBE checker. Use the relevant body's portal.
- System overload on release day — try the DBE app, SMS to 35658, or USSD *120*35658#
- Pre-2008 results — not in the public checker; request a Statement of Results from the PED
DBE vs IEB vs SACAI — where to go for which
| DBE | IEB | SACAI | |
|---|---|---|---|
| Who writes | Public school | Most private schools | Homeschoolers, distance, adult |
| Retrieve number | School → PED → DBE call centre | School → IEB head office | School / centre → SACAI |
| Results checker | DBE website / app / SMS 35658 | IEB results portal (via school) | SACAI Xenyx portal |